Privacy Policy

Welcome to Xtream IPTV. We are focused on protecting your personal information and your privacy rights. If you have any questions or concerns about our policies or how we manage your personal information, please contact our support team.

1. Data We Collect

We collect personal information that you freely provide when registering for our IPTV service, expressing interest in acquiring information about us or our products and services, or when you contact us in any manner.

We collect personal information, which includes the following:

• Contact Information: Enter your email for account registration and updates.
• Payment Data: We collect the required information to process your payment if you make purchases, including your payment method number (like a credit card number). All payment data is securely stored by our payment processor, and you should review its privacy policies.
• Device and Connection Information: We collect your IP address and device information, including the type and operating system, whenever you access our service. This data is necessary to ensure service delivery and security.

2. How We Use Your Data

We leverage the details we acquire or receive:

• To provide and manage your account. We apply your details to form your account and support its function.
• To process transactions. We use your data to ensure accurate billing for our services.
• To send administrative information. We can use your email to notify you about your account, service modifications, and updates on policies.
• To protect our Services. We utilize IP and device data to enhance security, helping to block unauthorized access and reduce DDoS threats.

3. Legal Bases for Processing

We manage your data adhering to the legal frameworks below:

• Consent: We can utilize your data if you have explicitly granted us permission to handle your personal information for a defined purpose.
• Legitimate Interests: We may utilize your data when it is necessary to support our legitimate business interests, including providing services and preventing fraudulent actions.
• Performance of a Contract: If we have established a contract with you, we may utilize your personal data to meet the obligations outlined in our agreement.

4. Data Retention

Personal information will be kept only as long as necessary to meet the purposes detailed in this privacy policy, unless a longer retention period is legally required or authorized, including in cases of tax, accounting, or other legal duties.

5. Cookies & Tracking Technologies

We may implement cookies and related tracking technologies to access or store information. These primarily consist of essential cookies required for the website and client area to function correctly. We do not employ invasive tracking cookies for promotions.

6. Third-Party Services

We might disclose your information to external vendors, service providers, or representatives who execute tasks for us or on our behalf and need access to that data to carry out their responsibilities. Examples include:

• Payment Gateways: To conduct your payments safely.
• Analytics Providers: In order to refine our service, we use analytics platforms (e.g., Google Analytics). Shared data is typically aggregated and anonymized.

7. Data Security

We have adopted relevant technical and organizational security practices to protect the personal information we process. However, it is crucial to understand that we cannot ensure the internet is entirely secure.

8. Your Data Protection Rights

Your personal data rights can depend upon your specific location and jurisdiction.

• The right to access – You hold the right to ask for your personal data copies.
• The right to rectification – You hold the right to demand changes to any information you consider untrue.
• The right to erasure – Under specific conditions, you are entitled to request the elimination of your personal data.
• The right to opt-out – You have the ability to unsubscribe from our promotional communications whenever desired.

To activate these rights, please contact our support team.

9. Children™s Privacy

Our offerings are not meant for anyone younger than 18. We do not intentionally collect personal data from children who are under 18 years old.

10. Contact Us

Should you have questions or remarks concerning this policy, please contact our support team.